Emergency Info & Support

The Queensland Mental Health Commission website has some of the key contacts and supports for people with a mental health crisis or concern -

Getting help in an emergency or mental health crisis:

In an emergency call 000 or go to your local hospital emergency department.

Call the Mental health access line on 1300 MH CALL - 1300 642 255

1300 MH CALL (1300 642 255) is a confidential mental health telephone triage service that provides the first point of contact to public mental health services to Queenslanders, and is available 24 hours a day, 7 days a week and will link to the caller’s nearest Queensland Public Mental Health service.

The 1300 MH CALL service:

  • is the main point of access into public mental health services

  • can provide support, information, advice and referral

  • can provide advice and information in a mental health emergency or crisis

  • is staffed by trained and experienced professional mental health clinicians

  • will provide a mental health triage and refer to acute care teams where appropriate.

Other 24/7 crisis services are:

Lifeline 13 11 14

Suicide Call Back Service 1300 659 467

Beyond Blue 1300 22 46 36

MensLine Australia 1300 78 99 78

Kids Helpline 1800 55 1800

1800 Respect 1800 737 732

13 YARN - 13 92 76  -  for Aboriginal and Torres Strait Islander people

National Relay Services or dial 106 by TTY in an emergency for hearing impaired callers

Visit your local emergency department